Terms and conditions

These terms govern graphic design and web development work carried out under the PurpleLab Design name. They apply from the moment a quote is accepted.

They are addressed to business clients. Where they differ from the contract signed with a client, the contract prevails.

A client’s own purchasing conditions do not apply unless accepted in writing.

Every enquiry receives a written quote setting out scope, deliverables, schedule and amount. Unless stated otherwise it is valid for thirty days.

The contract is formed by written acceptance of the quote, email included. Anything not in it is not in scope.

Work is carried out to professional standards and to the state of the art at the time of production.

The method follows the size of the project. The sequence chosen, the number of revision rounds included and the deadlines appear in the quote.

Any request outside the agreed scope is quoted separately before being carried out.

The client supplies, in good time, the material required: texts, images, logos, technical access and information about the business.

The client warrants holding the rights to the material supplied and answers for the consequences of supplying material without those rights.

Delays caused by late material or missing approvals push the schedule back accordingly.

Amounts appear in the quote and are stated in Swiss francs.

The applicable VAT treatment, any deposits, invoicing arrangements and the payment term are set out in the contract or on the invoice.

After the payment term, default interest accrues at the statutory rate under art. 102 ff. of the Swiss Code of Obligations.

Where late payment persists, recurring services may be suspended after a written reminder until settlement.

Services billed monthly — hosting, domain name, support, content updates — are provided for the term set in the contract.

The minimum term, the notice period and renewal arrangements are set out in the contract signed with each client.

At the end of the term the client keeps the site files and the rights transferred to them. Moving the domain name and hosting to an account in their own name is arranged on request.

Economic rights in the work produced for the client transfer to them once the agreed price has been paid in full, for the uses and extent defined in the quote.

Open source files are handed over. Pre-existing internal tools, templates and components remain the property of their author; the client receives a right of use for the project concerned.

Typefaces, images and other third-party licensed material remain subject to their own licences, which are the client’s responsibility.

The transfer is subject to the reference and promotion right set out in the following clause.

Work produced for the client may be reproduced, shown and distributed for reference, promotional and prospecting purposes: on this site, in a portfolio, in presentation material, at competitions and awards, and in the trade press.

This right covers the work itself together with the client’s name and logo, for the sole purpose of identifying the project. It is non-exclusive, unlimited in time, and carries no payment either way.

Nothing is published before the client has made the project public themselves, nor anything the client has designated in writing as confidential.

The client may withdraw this right at any time in writing. Withdrawal takes effect for the future and does not require material already printed or distributed to be recalled.

Where hosting and the domain name are managed for the client, they rely on third-party providers. Availability rests with those providers: no guarantee of permanent availability is given.

Where the client manages hosting and the domain name themselves, they bear the cost and the responsibility. Handover documentation is provided.

Liability for damage caused intentionally or through gross negligence cannot be excluded (art. 100 CO).

Otherwise, liability is limited to the amount actually paid by the client for the service concerned. Indirect damage — lost profit, loss of data, loss of custom — is excluded.

No guarantee is given as to commercial outcomes: traffic, search engine ranking or revenue.

The client is responsible for the content they publish and for its compliance with applicable law.

Each party keeps the other’s non-public information confidential, subject to the reference and promotion right.

The processing of personal data is described in this site’s privacy policy.

Where one party is in serious breach, the other may terminate in writing after allowing a reasonable period to remedy it.

Work already carried out remains payable.

Swiss law applies, excluding its conflict-of-law rules and the Vienna Convention on Contracts for the International Sale of Goods.

Jurisdiction lies in Fribourg, subject to mandatory provisions.

These terms may be amended; the version that applies is the one in force when the quote is accepted.